Yeah, I'm with you here.
Also, another issue.
As I got new matches (in my case - both Santa and recipient), I got a notification that if I don't send them a message "soon", I will be banned. This raises a question: When exactly does "soon" end? And also, say I talked to both my initial recipient and Santa. It was all good, I deposited and submitted my gift. I then go on vacation, have a week-long blackout, have my computer break down, have no internet connection, get busy with life stuff or simply not log into Scrap between the moment my Santa/recipient got re-rolled and the moment "soon" expires. So, despite the fact that I did everything right, but simply wasn't there on time to see this notification, I get banned? Doesn't seem too fair.