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Everything posted by Luki
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Massive item mispricing has scammed me out of 80+ keys via auctions
Luki replied to Questmaster's topic in General Discussion
Hi, we're very sorry to see this happen. Item prices were taken from prices.tf, which has worked well for the months that we have used it. This was the first case of severe item price abuse, and thus was as unexpected for us as it was for you. Immediately after this incident occurred, we blacklisted the item from being bid on auctions, and banned the user. Shortly after, we removed the ability to set an instant-buy value on auctions that accept items, as this was the reason the user was immediately able to trade the items after bidding the overpriced item. We have since not found a reliable way to prevent this manipulation while still keeping all item prices automatically updated. For this reason, we have decided to remove the ability to bid items entirely, at least until a better system can be set up. We offer auctions as a free service on our site. Other than a few optional scrap metal for promotion, we do not gain anything from facilitating these on our site. Our pricing methods have always been known, and the risks that come along with this are shown each time an auction is made. As auctions are a free service that is offered as-is, we are unable to match the item's value out of our own pocket. We feel very sorry that this happened, and hope you can recover quickly. Thank you for your understanding. -
When will trading card selling be available again?
Luki replied to Bukz's topic in General Discussion
Once enough cards have been sold again. We've hit the general stock limit on cards. -
Festive items are a separate variant of an item. Festivized items have a festivizer attached to them, which may be removed. You can find more info here: https://wiki.teamfortress.com/wiki/Festive_weapons
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How to put sound URL to "Donation sound' in scraptf Twitch tips?
Luki replied to Mlody Wilk's topic in General Discussion
Do you see anything in the browser console? If you go to inspect element -> Console , there might be a red error explaining what's going on. -
26 should be related to inventory space. How many items are you trying to trade, and do you have enough inventory space for them?
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That's what it is categorized as according to the game. Not sure how valve got there, but technically the spy has secondary and melee weapons, next to the primary PDA (disguise) and secondary PDA (watch)
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Steam reports do not work in such ways regardless. Without proper evidence of on-site behaviour, steam will not take any action, which is both a blessing for false reports, but a curse for reporting scambots.
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Due to a critical steam bug all bots were temporarily disabled. The bots are now enabled again, although trades are restricted to 75 items.
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Overstocked Items in Scrap.tf
Luki replied to Weakest Tomboy Enthusiast's topic in General Discussion
All of our items are put into and taken out of the bots by other users. If an item is overstocked, it means that too many users are trying to sell it to us, and we thus do not accept any more. Once enough people have bought the item from our bots, slots will free up again, so more of the same items can be sold. -
I just won this auction but it wont give me the item
Luki replied to Bad to the bone's topic in General Discussion
Yes, this was related to one of the bots being unable to handle more items in the moment, which got resolved shortly after. Please be sure to post any request for help at the help&support forums, and to aid other users in the same direction. -
How many pompsons can I get from scrap.tf
Luki replied to TheemissaryfortheAlmightyPOMSON's topic in General Discussion
Well, there's an additional limit per trade (https://scrap.tf/help/basics) but you can always just do multiple trades with the same bot if you can't fit all of them in a single trade. -
Please don't report users for not paying, since they'll already receive an automated auction ban. Seems like this already got resolved though, do make sure to post in the help&support section next time.
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We've removed the url to the user due to our witchhunting policies. Please be aware that the trade in the authenticator is the trade you will end up accepting, everything before can be manipulated one way or the other. You can find info about a often occuring kind of hijack here: https://scrap.tf/help/kb/213
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Auction values usually use the backpack.tf value of the core item (without killstreaks, parts, paints, etc). In auctions, there is a special field called the Item Factor, which is a percentage between 50 and 100%. This is the factor that all non-currency items' values get multiplied by, and is set by the auctioneer.
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When is the Festive Banking or you don't have enough festive?
Luki replied to Black's topic in General Discussion
granted, they're all either collectors or strange, no uniques. -
When is the Festive Banking or you don't have enough festive?
Luki replied to Black's topic in General Discussion
A few of those are there as well -
When is the Festive Banking or you don't have enough festive?
Luki replied to Black's topic in General Discussion
I mean there's a bunch of them at item banking. -
How do I know when an item is going to be marked down in price?
Luki replied to Molerat86's topic in Team Fortress 2
This feature was removed a few weeks ago. -
Please post your questions about the site at the Help&Support forums.
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This has been resolved at the help&support forums. Please create your posts about issues with the site there.
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https://forum.scrap.tf/forum/34-refunds/
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No, this isn't allowed, as this is requesting off-site trades. All bids have to be made through the bidding system. If they put their minimum bid too high or have the accepted items not set up correctly, they'll have to remake the auction. In the future, please post questions about the site at the Help&Support forums.
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Please respond to your refund request instead of creating more threads for the same issue.
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Applications for beta testers are currently closed. A form on the forums was the method used for the previous round of beta testers.
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Clearing my list to adjust to the new recipient
Luki replied to Disgruntled Employee's topic in General Discussion
If you have a new recipient, you would've had the time to switch the gifts around for a day or two yes. Please post any questions you have about the site at the help&support forums.