Jump to content
Doctor Mann

Items from raffle marked as "withdrawn" when they have been not

Recommended Posts

A day ago i won a raffle https://scrap.tf/raffles/YZA5SB

 

I got a notification that i won an item.

 

But there is no withdraw button, it only shows the time the raffle started/ended

 

I asked live support, they said i already withdrew the item, but i didn't, They told me to make a topic in the forums.

 

I hope any staff will comply and help me with this problem.

 

Best wishes, Doctor Mann.

Share this post


Link to post

You could of gotten the notification by accident the bots sometimes accidently send it to the wrong user sometimes. If it ever shows you're avatar in the bottom of the raffle where the winners are which makes an ideal reason to have you're avatar picture not private.

I hope I could help :)

Share this post


Link to post
2 hours ago, Onion1337 said:

I can also prove that I haven't traded the items, cus there is no trade that even has the items in my trade history.

 

We have had a few users experiencing so. Feel free to provide your trade history

Share this post


Link to post
5 minutes ago, 3xlneet #ScrapTF said:

We have had a few users experiencing so. Feel free to provide your trade history

How?

 

Share this post


Link to post
2 hours ago, Dank'd said:

there should be a "withdraw items" button.

 

Can you post the link to said raffle and check that you have withdrawn them already by posting your trade history?

Share this post


Link to post

Experiencing that problem too.

https://scrap.tf/raffles/TCA5MK

Said that i won a raffle, didn't even send me a trade offer (even tho it obviously did), said that there is a problem with Steam API being down.

Sorry for bothering you all and thanks in forward.

Your LONGEST YEA BOI EVER.

 

Screenshot_1.png

Screenshot_2.png

Edited by YEA BOIIIIIIIIIIIIIIIIIIIIIIIIII
More things had to be said.

Share this post


Link to post

I won a raffle and it said I won reclaimed metal and a scout trading card. I clicked withdraw items and the bot sent me a trade request with only the reclaimed metal and accepted it because I thought I would get my card in a separate trade offer. I was wrong, so is there anyway I can get my trading card? It's fine if I can't, but I would appreciate getting what I won.

Here is the raffle I won: https://scrap.tf/raffles/ESWMUI

 

Share this post


Link to post

Having this problem myself here. An interesting note that I forgot to screencap was that I won a second raffle and the option to claim showed up, but when I clicked the "withdraw items" button it said "this raffle hasn't ended yet"

raffle.PNG

history.PNG

Share this post


Link to post

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×