Doctor Mann

Items from raffle marked as "withdrawn" when they have been not

12 posts in this topic

A day ago i won a raffle https://scrap.tf/raffles/YZA5SB

 

I got a notification that i won an item.

 

But there is no withdraw button, it only shows the time the raffle started/ended

 

I asked live support, they said i already withdrew the item, but i didn't, They told me to make a topic in the forums.

 

I hope any staff will comply and help me with this problem.

 

Best wishes, Doctor Mann.

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You could of gotten the notification by accident the bots sometimes accidently send it to the wrong user sometimes. If it ever shows you're avatar in the bottom of the raffle where the winners are which makes an ideal reason to have you're avatar picture not private.

I hope I could help :)

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This raffle: https://scrap.tf/raffles/HPUU5C
It shows that I withdrawed these items from the raffle, even though I didn't (unable to do it cus new phone and steam mobile thingy makes unable to trade for 15 days).

I have no idea what happened, probaly someone else got them or something?

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I can also prove that I haven't traded the items, cus there is no trade that even has the items in my trade history.

 

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2 hours ago, Onion1337 said:

I can also prove that I haven't traded the items, cus there is no trade that even has the items in my trade history.

 

We have had a few users experiencing so. Feel free to provide your trade history

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5 minutes ago, 3xlneet #ScrapTF said:

We have had a few users experiencing so. Feel free to provide your trade history

How?

 

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Hello I won a raffle but it has no withdraw items. what happened? here is a picture. i feel scammed.

Screenshot (2).png

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there should be a "withdraw items" button.

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2 hours ago, Dank'd said:

there should be a "withdraw items" button.

 

Can you post the link to said raffle and check that you have withdrawn them already by posting your trade history?

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I won a raffle yesterday, but it's not showing up under "raffles you won", nor is there a withdraw button on the raffle itself. It acts like I already withdrew it.

 

https://scrap.tf/raffles/4ZV77N

 

 

ScreenShot068.png

Edited by Agent CH

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