Doctor Mann

Items from raffle marked as "withdrawn" when they have been not

69 posts in this topic

A day ago i won a raffle https://scrap.tf/raffles/YZA5SB

 

I got a notification that i won an item.

 

But there is no withdraw button, it only shows the time the raffle started/ended

 

I asked live support, they said i already withdrew the item, but i didn't, They told me to make a topic in the forums.

 

I hope any staff will comply and help me with this problem.

 

Best wishes, Doctor Mann.

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You could of gotten the notification by accident the bots sometimes accidently send it to the wrong user sometimes. If it ever shows you're avatar in the bottom of the raffle where the winners are which makes an ideal reason to have you're avatar picture not private.

I hope I could help :)

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This raffle: https://scrap.tf/raffles/HPUU5C
It shows that I withdrawed these items from the raffle, even though I didn't (unable to do it cus new phone and steam mobile thingy makes unable to trade for 15 days).

I have no idea what happened, probaly someone else got them or something?

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I can also prove that I haven't traded the items, cus there is no trade that even has the items in my trade history.

 

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2 hours ago, Onion1337 said:

I can also prove that I haven't traded the items, cus there is no trade that even has the items in my trade history.

 

We have had a few users experiencing so. Feel free to provide your trade history

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5 minutes ago, 3xlneet #ScrapTF said:

We have had a few users experiencing so. Feel free to provide your trade history

How?

 

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Hello I won a raffle but it has no withdraw items. what happened? here is a picture. i feel scammed.

Screenshot (2).png

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there should be a "withdraw items" button.

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2 hours ago, Dank'd said:

there should be a "withdraw items" button.

 

Can you post the link to said raffle and check that you have withdrawn them already by posting your trade history?

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I won a raffle yesterday, but it's not showing up under "raffles you won", nor is there a withdraw button on the raffle itself. It acts like I already withdrew it.

 

https://scrap.tf/raffles/4ZV77N

 

 

ScreenShot068.png

Edited by Agent CH

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Experiencing that problem too.

https://scrap.tf/raffles/TCA5MK

Said that i won a raffle, didn't even send me a trade offer (even tho it obviously did), said that there is a problem with Steam API being down.

Sorry for bothering you all and thanks in forward.

Your LONGEST YEA BOI EVER.

 

Screenshot_1.png

Screenshot_2.png

Edited by YEA BOIIIIIIIIIIIIIIIIIIIIIIIIII
More things had to be said.

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I won a raffle and it said I won reclaimed metal and a scout trading card. I clicked withdraw items and the bot sent me a trade request with only the reclaimed metal and accepted it because I thought I would get my card in a separate trade offer. I was wrong, so is there anyway I can get my trading card? It's fine if I can't, but I would appreciate getting what I won.

Here is the raffle I won: https://scrap.tf/raffles/ESWMUI

 

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Saw that i won one background on this raffle, surfed a bit on scrap and later on the withdrawal option wasn't there anymore, this raffle : https://scrap.tf/raffles/QLORHD

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Any help? I like that background -_-

Comment if you need any more proof, <_<

 

scrapBug.thumb.png.869d2e8c223d68e9936a7780207a51b2.png

ScrapBug2.thumb.png.f620394f3ec45e5e11dbb79fbd172646.png

Scrapbug3.thumb.png.74fb3d316bd6cddd04e092fe6395bc15.png

Edited by AdriokasLTU | blw.tf
Didn't show pictures for some reason

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This just happened to me as well. I won this raffle https://scrap.tf/raffles/4D8YA0 yesterday, and it was there with the button to withdraw. I clicked it to withdraw but it took too long, so I left the queue to come back to it today. I came back today, and it was no longer there.

 

My trade history:

 

Screenshot (80).png

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Having this problem myself here. An interesting note that I forgot to screencap was that I won a second raffle and the option to claim showed up, but when I clicked the "withdraw items" button it said "this raffle hasn't ended yet"

raffle.PNG

history.PNG

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